Personalized Wedding Gift, Bride & Groom Mountain Romantic Enamel Mug, Unique Engagement Present for Outdoorsy Couple

1. Shipping Information

• All orders are processed within 2-5 business days (excluding weekends and holidays).
  Delivery Time = Processing Time 2 - 5 days + Shipping Time
  
• Orders can be cancelled or modified within 4 hours after being placed.
• The above time frame is applied with standard shipping methods.
• You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Estimates

We offer worldwide shipping with estimated delivery times as follows:

Please note:

1. More than 97% of packages will arrive on schedule. However, there are occasional instances where a delay in delivery time is caused by severe weather conditions, foreign customs, or an incorrect address. Do not hesitate to contact us if you find yourself in this situation.
2. Send your request to the Modify or Cancel Order Center if you'd like express shipping.
3. For modification orders, the production time is expanded 1-2 days.  
4. For orders delivered at the PO box, please include the zip code plus 4 or 5-digit in your order shipping address.
5. A tracking will be emailed to your email when your order is prepared to be dispatched so you can track it all the way to your house.

6. Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.

7. Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.

Most packages (97%) arrive on time. Orders sometimes show up after the estimated delivery date, possible reasons for late delivery include the following:

• Incorrect address
• Missing apartment, building, floor, or unit number
• Severe weather conditions
• International customs procedures

If you did not receive your package as promptly as our website stated, we will give RESEND OR REFUND per your asking. Please email us at support@mysowood.com and we’ll make it right!

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order using the tracking link provided.

4. Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, and import fees.
• These charges are determined by your country’s customs policies and are the customer’s responsibility.
• We recommend checking with your local customs office for details before placing an order.

5. Shipping Restrictions

• We do not ship to P.O. Boxes or military addresses (APO/FPO/DPO).
• Certain remote locations may experience longer delivery times.

6. Lost, Stolen, or Damaged Packages

• We are not responsible for lost or stolen packages once they have been marked as delivered.
• If your package is lost during transit, please contact us at support@mysowood.com for assistance.
• If your package arrives damaged, please contact us within 48 hours with photos of the damage, and we will assist with a replacement or refund.

7. Contact Us

If you have any questions regarding shipping, please reach out to us at support@mysowood.com

Materials: Stainless Steel, Coffee Mug, Enamel Mug

--- PERSONALIZED MOUNTAIN WEDDING COUPLE ENAMEL MUG ---

✦ MUST-HAVE ROMANTIC GIFT ✦
Cozy up next to the campfire with your special someone + sip on your favorite drink with our personalized Mountain Wedding Couple enamel mug. Perfect for an engagement party, bridal shower, elopement, or anniversary. Makes a unique wedding keepsake for the adventurous, outdoorsy couple to celebrate their love.

✦ PERSONALIZED HAND-ILLUSTRATED DESIGN✦
Each mug features original, hand-illustrated line artwork of a wedding couple overlooking a mountain lake. The design wraps all around the mug so each side has a different look. Choose the couple design and personalize it with their names and special date (or text) - making it a truly unique custom gift!

✦ ADVENTURE READY ✦
Our classic retro enamel mugs are great for hikers, backpackers, campers, Vanlifers, and outdoor enthusiasts! Clip this lightweight mug to your pack and take it with you on your next adventure. Enamelware is extremely durable - much more than ceramic - and, if treated properly, can last for generations.

✦ OUR ENAMEL MUGS ✦
Available in 2 colors and 2 sizes: black or silver and 11oz or 16oz. Made of stainless steel, dipped in enamel. DO NOT MICROWAVE. Each mug is printed by hand in our shop. All designs are printed directly on the mug through a process called dye-sublimation. This process ensures that your mug’s design is long-lasting and won’t fade or peel away.

✦ ABOUT MODISH OUTDOORS ✦
We're a husband-and-wife team located in Washington State. All our designs are 100% created & illustrated by Kristin. We strive to create unique gifts and happy customers! Thank you for shopping small + supporting a family-owned business. We love + appreciate being a part of your special occasion!