Gift Card SoWood

• No Expiration, No Fees: TrendingCustom Gift Cards never expire and come with no additional fees.
• Versatile Designs and Values: Choose from a variety of stylish designs and denominations to suit any occasion.
• Shop Limitlessly: Redeemable for a wide range of personalized gifts and unique products across mysowood.com.
• Flexible Delivery Options: Gift cards are available for instant email delivery or can be scheduled up to one year in advance.
• Important Note: Gift cards are non-refundable and cannot be returned.
• For Use on mysowood.com Only: Sowood Gift Cards can only be redeemed for eligible products and services on mysowood.com.

1. Processing Time

• All orders are processed within 2-5 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Estimates

We offer worldwide shipping with estimated delivery times as follows:

United States: 7–14 business days
Canada: 10–20 business days
Europe: 10–20 business days
Australia: 10–20 business days
Other regions: 15–30 business days

• Shipping times may vary due to factors such as customs processing, holidays, or unexpected delays.
• Express shipping options are available at checkout for faster delivery.

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order using the tracking link provided.

4. Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, and import fees.
• These charges are determined by your country’s customs policies and are the customer’s responsibility.
• We recommend checking with your local customs office for details before placing an order.

5. Shipping Restrictions

• We do not ship to P.O. Boxes or military addresses (APO/FPO/DPO).
• Certain remote locations may experience longer delivery times.

6. Lost, Stolen, or Damaged Packages

• We are not responsible for lost or stolen packages once they have been marked as delivered.
• If your package is lost during transit, please contact us at [your email] for assistance.
• If your package arrives damaged, please contact us within 48 hours with photos of the damage, and we will assist with a replacement or refund.

8. Contact Us

If you have any questions regarding shipping, please reach out to us at bysowood@gmail.com